Welcome to the Official Website of Holliday Water Company

Our Commitment to You

Holliday Water Company is committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Customers: 

Please help us keep you protected by keeping Water meters visible and accessible – clear away all vegetation  

Payment Options:

  • Call our office at (801) 277-2893 (debit/credit or e-check)
  • Autopay with Xpress Bill Pay (Click on Green Payment box listed above and to the right of your screen)
  • Mail in payment with your bill stub  
  • Please check periodically to make sure your payment method is current.

Update: Pipeline Replacement Projects

Lincoln Lane and Regency Court

Holliday Water Company completed the main water pipeline along Lincoln Lane between 2000 E. and Cumberland Road and on Regency Court.

Murray-Holladay Rd./Highland Drive Intersection

Our final project this year is at the intersection of Murray-Holladay Road and Highland Drive. This portion of our project is anticipated to take three weeks.

For after hours emergencies only call: Jeremey (801) 455-0103

 

Your Water Bill -- FAQs:

  1. What is the “Minimum Charge” on the bill?

Answer: The Minimum Charge is a quarterly charge that helps cover fixed costs associated with proving water service, and it is billed to everyone. Many utilities have similar charges that are called by different names such as “service fee,” “basic service fee” and “basic charge.”

  1. What is the water charge?

Answer:  This charge occurs once a shareholder uses more water than their share covers. See tiered rates by clicking on “Customer Service Tab” and select “Water Rates.”

  1. How much water does a company stock share provide?

Answer:  Each house and business connected to the Holliday Water Company system has a share or partial share of stock. One full share of company stock includes 60,000 gallons of non-billed water per year, which are allocated as follows: 10,000 gallons for the first quarter; 20,000 gallons for the second quarter; 20,000 gallons for the third quarter; and 10,000 gallons for the fourth quarter.

  1. Is there a fee to pay by credit card?

Answer:  No.

  1. Can I set up my account for Autopay?

Answer:  Yes. Go to www.xpressbillpay.com. Create an account, select Holliday Water Company, and enter your water-account number (without decimals).

CURRENT NEWS:

HWC board approves rate increase

Holliday Water Company board of directors approved a 10 percent rate increase effective, July 1, 2023 to keep up with the increasing costs of repairs and maintenance, replacement of aging infrastructure and increased government regulations to help ensure safe drinking water.

EPA'S Lead & Copper Rule Revision 

The EPA now requires all water companies in the U.S., whether they have lead service lines or not, to comply with certain requirements to reduce exposure to lead from pipes and plumbing.

Holliday Water Company has established a plan to identify any lead pipes in the system, but trying to determine what types of pipes exist on your side of the meter will require teamwork. We will provide more information over the coming months on how we can work together to identify any lead pipes in the system. Oct. 16, 2024 is the deadline EPA set for completing all service-line inventories. For general information, see sources below:

EPA General Information

Click on the following video link to learn more about the possibility of lead and/or copper in your home.

Lead & Copper - Is it in my home? Video